After the first hectic weeks, babies take longer naps at predictable times. And you'll become a much better time manager ||Reflux is common in newborns. Most babies outgrow reflux between the time they are 1 and 2 years old ||Don't ever be afraid to ask for help from a friend or relative. Time away will let you recharge. ||Expressing milk should be painless. If it hurts, stop. ||A great deal of body heat is lost through a bare head, so make sure your baby wears a hat if she will be in a cold environment ||Your baby's foot may seem flat, but that's because a layer of fat covers the arch. Within two to three years, this extra padding will disappear. ||Proper weight gain is the sign that your baby is having enough milk. Not crying and not comparing with other kids ||Toddler's appetite may change almost daily. Let her be the judge of how much she needs and wants to eat. ||It’s never too early to read for your child ||Always keep the number of Poison Centre posted beside your phone ||
Terms & Conditions

Booking Appointments:

The target is to allow the parent(s) or carers to choose the place and pick the appointment time at their convenience. This may be done by phone, the earlier the better to assure a suitable appointment, preferably at least a day before.

 

Waiting Policy:

We acknowledge that what patients and carers want is effective, appropriate health care without having to wait an unacceptably long time. Essentially, patients should be treated in order of clinical priority, and patients of the same clinical priority will be seen in turn. There are at least seven variables affecting the waiting time: appointment interval, service time, patients' arrival pattern, number of no-shows, number of walk-ins, physicians' arrival pattern, and interruptions in patient services. We do our best to minimize any waiting time for our patients, however, it is sometimes inevitable.

 

All staff are responsible for ensuring that all patients and their carers are treated equally and fairly and not discriminated against on the grounds of race, sex, disability, religion, age or any other factor. If there is an emergency medical condition, then from the start it should be served in the appropriate hospital not in the clinic. If, on the other hand, a child or his parents have a reason to believe they cannot wait for their turn, they may ask the permission of the other waiting parents to allow their child to be examined first. 

 

Cancellation and No-Show Policy:

At MyChild guide we do our best to provide our patients with timely and efficient service. In order to achieve this, there is a minimum cooperation required from the parents or carers. While we understand that everyone' schedules may change unexpectedly, we do ask parents to notify us of any changes related to planned visits at the earliest possible date so that we can rearrange our schedules efficiently. Our secretaries will commonly call you the same day of your appointment to confirm your attendance.

Unfortunately, we have to delay the priority of patients who repeatedly cancel or not attend without notification.

 

Complaints:

If you do have any concern or complaint about any of the activities at My Child guide, we are happy to receive it on drwaellotfy@mychildguide.net or on paper at any of our offices attention of Dr. Wael Lotfy

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Mohandessin

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21 Batal Ahmed Abdel Aziz St, 3rd floor

Telephones

01002195777

01000012400

0233048350

Beverly Hills

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Beverly Hills, Building 29 services, behind Super Market Al Mokhtar, floor 1.

Telephones

01000012900

0238576831

El Tagamo3

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Tagamo3, Silver star mall, first floor,

Telephones

01000012800

Al Sheikh Zayed

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Al Sheikh Zayed - Entrance 2,Downtown Mall - In-front of Spectra ,First Floor - Clinic 113

Telephones

02- 38514031

01000608597

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