The hallmark qualities of this system are personal care and continuity. This easy access system should maintain and indeed increase the "horizontal" investment in whole person care rather than "vertical" investment in treating symptoms and diseases widely applied.

Call 2356, you will be given the choice of language Arabic or English. Then, you will enter into menus comprising the commonest childhood complaints and advices according to the latest scientific guidelines reviewed by Dr. Wael Lotfy. You can repeat, skip, return to the previous menus.

If you are not satisfied at any point you can contact the doctor directly by pressing 0. The doctor in charge has a minimum qualification of a master degree in pediatrics; however, if you are not satisfied yet with the answers given; you can ask for the opinion of the supervisor pediatrician. The doctor in charge will either transfer you immediately to the supervisor or call you back when your questions are answered.